Chapter–65 : Professional Leadership & Coaching Skills

 

Chapter–65 : Professional Leadership & Coaching Skills

(প্ৰফেছনেল নেতৃত্ব আৰু কোচিং দক্ষতা)

এই অধ্যায়ৰ উদ্দেশ্য হৈছে শিক্ষাৰ্থীসকলে effective leadership, coaching techniques, mentoring, আৰু team development skills শিকি professional environment-ত team motivation, productivity, আৰু career growth নিশ্চিত কৰিব পৰা যায়।

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65.1 Professional Leadership কি?

Definition:
Professional leadership = ability to guide, inspire, and influence individuals or teams to achieve organizational and personal goals effectively.

Importance:

• Enhances team performance and engagement

• Promotes innovation and collaboration

• Builds credibility, trust, and organizational culture

• Develops future leaders through mentorship and coaching

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65.2 Key Leadership Skills

1. Vision & Strategic Thinking

   • Define clear goals and direction for the team

   • Align team efforts with organizational objectives

2. Communication & Influence

   • Convey ideas clearly and persuasively

   • Encourage open dialogue and active listening

3. Decision-Making & Problem-Solving

   • Analyze situations and choose optimal solutions

   • Involve team members to generate collective insights

4. Emotional Intelligence (EQ)

   • Understand and manage emotions

   • Empathize with team members to strengthen relationships

5. Adaptability & Resilience

   • Lead through change and uncertainty

   • Encourage a growth mindset within the team

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65.3 Coaching & Mentoring

Definition:

• Coaching = Guided support to improve skills, performance, and personal development

• Mentoring = Long-term guidance to foster career growth and professional development

Differences:

Aspect	Coaching	Mentoring
Focus	Skill development & performance	Career growth & personal development
Duration	Short-term	Long-term
Approach	Structured sessions, goals, feedback	Informal guidance, experience sharing
Outcome	Improved performance	Career progression & leadership growth

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65.4 Key Coaching Skills for Leaders

1. Active Listening

   • Understand concerns, aspirations, and challenges

2. Asking Powerful Questions

   • Encourage self-reflection and problem-solving

3. Goal Setting & Accountability

   • Set measurable objectives and monitor progress

4. Providing Constructive Feedback

   • Focus on behaviors and outcomes, not personality

5. Motivating & Encouraging Growth

   • Recognize strengths and provide opportunities for development

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65.5 Leadership Styles

Style	Description	Best Used For
Autocratic	Leader makes decisions independently	Crisis situations requiring quick action
Democratic / Participative	Decisions made with team input	Creative projects, problem-solving
Transformational	Inspires and motivates toward vision	Long-term strategic initiatives
Transactional	Rewards & penalties to manage performance	Routine or structured tasks
Servant Leadership	Focuses on team needs and development	Building collaborative, high-trust teams

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65.6 Steps to Implement Coaching & Leadership Programs

1. Assess Team & Individual Needs

   • Identify skills gaps and growth opportunities

2. Define Objectives & Goals

   • Set measurable outcomes for coaching sessions

3. Develop Coaching Plan

   • Structure sessions, methods, and feedback mechanisms

4. Conduct Coaching & Mentoring Sessions

   • Use active listening, questioning, and guidance

5. Monitor Progress & Adjust

   • Track improvements and refine strategies

6. Evaluate Impact

   • Measure team performance, engagement, and skill development

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65.7 Exercises

A. Leadership Style Assessment

• Identify your preferred leadership style

• Discuss how it aligns with team objectives

B. Coaching Role-Play

• Conduct a mock coaching session with a colleague

• Practice active listening, questioning, and feedback

C. Mentorship Plan

• Create a mentorship roadmap for a junior employee

• Include skills to develop, milestones, and feedback sessions

D. Team Problem-Solving Simulation

• Present a workplace challenge

• Lead the team through collaborative decision-making

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65.8 Common Mistakes

❌ Micromanaging instead of empowering
❌ Ignoring team input or feedback
❌ Focusing only on tasks, neglecting people development
❌ Providing vague or unconstructive feedback
❌ Not following up on coaching or mentoring outcomes

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65.9 Chapter Summary

✔ Professional leadership combines vision, communication, decision-making, and emotional intelligence
✔ Coaching improves performance; mentoring supports long-term career growth
✔ Effective leaders adapt styles based on team needs and context
✔ Structured coaching, mentoring, and leadership programs enhance engagement, productivity, and succession readiness
✔ Continuous evaluation and feedback are essential for sustained leadership impact